100% Satisfaction Guaranteed Returns Policy
We know that once you have one of our towels or bathbobes in your hands you will love them, once you see and feel the quality of these items you will be 100% satisfied with your purchase. Unfortunly as an online customer you do not get to see and feel these products before you buy. So we have created a hassle free no questions asked 100% Satisfaction Guaranteed Returns Policy. If you get your order and are not completly satisfied just mail it back to us within 30 days for a full refund on your order.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. You can also call us at 877-804-6640
We ship to United States and Canada. We regret that we cannot ship to other foreign countries.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.